CMSA Continues to Focus on EPIC Goals

Source: CMSA Today

Now in its third year of execution, the CMSA Strategic Plan, known as EPIC, has provided a beam of light for the association. With a clear pathway for success, CMSA is focused on improving professional growth opportunities for CMSA members and all case managers across the healthcare continuum. This EPIC plan (Education, Public Relations/Policy, Increased Membership, and Collaboration) sets the stage for enhanced member value, expanded educational offerings and improved visibility of case management.

Here are just a few EPIC highlights from CMSA so far in 2024:


  • In March, case managers from a variety of disciplines, experience and settings came together for 2.5 days in Nashville to build their foundational knowledge of case management with CM Boot Camp. With interactive and engaging learning using real-life scenarios and practical application, instructors Rebecca Perez and Dr. Melanie Prince offered best practices and invaluable direction during this one-of-a-kind program.
  • CMSA announced yet another stellar lineup of keynote and educational session speakers aimed at providing timely and relevant information with innovative solutions to challenges case managers face every day. CMSA’s 34th Annual Conference, June 4-7, 2024, in historic Providence, Rhode Island, will continue to offer the top-notch education and networking it is known for. With informative discussions covering topics such as value-based reimbursement, community care, communication techniques, best practices in case management and so much more, participants gain knowledge and insight not available anywhere else.
  • A robust webinar line-up from CMSA not only provides valuable continuing education credits for case managers, but also timely and innovative education. Offering at least one full-hour webinar monthly, CMSA is providing key education on a variety of topics.
  • CMSA launched a Future Trends Task Force focused on cutting-edge, innovative techniques and technologies in healthcare.


  • In early March, over 45 case managers representing CMSA and the professional practice of case management met virtually during the CMSA Virtual Hill Visits Program with 34 members of Congress and their staff to advocate for CMSA’s public policy priorities: workforce development, mental health and telehealth. This important event helped to elevate the practice and the immediate needs of case managers nationwide.
  • Public policy-focused webinars are offered to inform and prepare case managers for what’s ahead and to advocate for the profession and their patients through legislative updates, policy panels and more.
  • CMSA launched the CMSA Public Information Committee, focused on educating the public, employers, physicians and all other healthcare providers on the importance of case management.


  • CMSA is proud to welcome nearly 300 case managers to its membership ranks so far in 2024 and looks forward to growing membership throughout the year.
  • CMSA’s strength can be found in the federation of independent CMSA chapters, run by dedicated volunteers to deliver value locally to case managers. CMSA is committed to providing support, tools and resources to help expand the effectiveness of each chapter through the Chapter Leader Resource Center, monthly Chapter Leader Coffee Connects and more.
  • New CMSA Special Interest Groups (SIGs) have been launched to further support case managers working internationally and in the military/Veterans Affairs/Department of Defense, with an additional SIG under development for our case managers working in rural settings.


  • CMSA is committed to working with affiliated groups to strengthen value for its members. In 2024, CMSA has added partnerships with NTOCC and NMEDA to the current collaborations in place with AANLCP, ACPA, ALCA, CfCM, CMI, NADSA, NOBC, NQF, SSWLHC and URAC.
  • CMSA launched the CMSA Collaborative Relationships Committee—Academia to develop relationships with academic institutions and collaborate with public health students to support new case managers entering the workforce.
  • CMSA is proud to partner with industry vendors to help elevate the value of membership and increase the visibility of key companies supporting the profession through the CMSA Partner Program.

EPIC was designed to keep CMSA focused on a path that will achieve the mission of the organization and stay true to the envisioned future of case management.


CMSA is the authority for the professional practice of case management to improve the health of individuals, families, caregivers and support systems within their communities by:

  • Setting standards and best practices for case management across the healthcare continuum
  • Impacting policy to improve health outcomes
  • Providing evidence-based tools and resources to case managers


Professional case managers are recognized as THE leaders in the pursuit of promoting collaboration and defragmentation within the healthcare system.

Stay tuned for more exciting announcements as EPIC unveils itself and becomes a reality. Visit to find out more about these valuable opportunities.

The post CMSA Continues to Focus on EPIC Goals appeared first on Case Management Society of America.