Source: CMSA Today BY CHRISTINE MCNAMARA, LCSW, AND ALYSSA HADERS, MSHAN, BA, CCM Community health workers (CHWs) are the unsung heroes of public health, deeply embedded in the communities they serve. CHWs are diverse and dynamic, spanning a variety of healthcare settings such as within managed care organizations, medical provider centers, and non-profit community-based organizations. Each CHW […]

Source: CMSA Today BY MARY BETH NEWMAN, MSN, RN, CMGT-BC, CCM, FCM Emerging technologies, particularly artificial intelligence (AI), are reshaping how healthcare is delivered, coordinated and experienced. We are living in a new era of intelligent technology—where AI-driven tools, predictive analytics and virtual care platforms are becoming integral to healthcare. This technology is significantly impacting the

Source: CMSA Today BY TIFFANY FERGUSON, LMSW, CMAC, ACM Hospital case management programs have long relied on the triad model, a structure that includes nurse case managers, social workers and utilization review specialists. While this model served a clear purpose in the late 1990s and early to mid-2000s, changes in healthcare demands, hospital throughput challenges and

Source: CMSA Today BY JENNIFER GAZDA, LCSW, CMC, CDP, CHLOE FLEMING AND KATELYNN GAZDA Many of us working in the field of case management have been doing so for many years. Our experience and tenure in the field is a tremendous asset to our patients and our communities, but as we age and look toward retirement, we also need

Source: CMSA Today BY COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM, RN, IQCI, FCM, FAACM, AND DEANNA COOPER GILLINGHAM, RN, CCM, FCM NEWS FLASH!! The case management workforce is aging, presenting both challenges and opportunities for the future of the profession. As more experienced case managers approach retirement, we must proactively address succession planning, workforce

Source: CMSA Today BY JANET S. COULTER, MSN, MS, RN, CCM, FCM Organ and tissue transplantation is one of modern medicine’s most profound achievements, offering renewed hope and life to countless individuals. Central to this process are the selfless donors who decide to gift parts of themselves. Every organ and tissue donation embodies an act of

Source: CMSA Today BY JAYME AMBROSE, DNP, RN, CCM, DAVID HEINRICH, BS, RN, CCM, AND SARAH SANDOVAL, BS The United States identifies that maternal health is an area of crisis. It is a cornerstone of all national and state health initiatives. The United States is ranked 122 out of 186 countries for maternal mortality rate

Source: CMSA Today BY JANET COULTER, MSN, MS, RN, CCM, FCM Happiness is a fundamental human experience, an emotional state characterized by joy, gladness, satisfaction and well-being. For professional case managers who juggle the complexities of patient care, advocate for necessary resources and navigate a fast-paced healthcare environment, happiness may sometimes feel elusive. Happiness is