Source: CMSA Today BY JOYACE G USSIN, MSN, RN, BSBM, CCM Introduction Captain Michael Sevilla, MSN, RN, serves as a Case Manager Navigator at the University of Texas M.D. Anderson Cancer Center (UT MDACC). With many years of experience, Michael is frequently called upon to provide coverage wherever it is needed, regardless of specialty. His assignments […]

Source: CMSA Today As we move into 2026, one thing is clear: case management continues to evolve—and CMSA is committed to ensuring our members are prepared, supported, and leading the way. From advanced education and immersive conferences to leadership development and professional recognition, the year ahead is filled with opportunities to grow, connect, and shape

Source: CMSA Today BY JANET COULTER, MSN, MS, RN, CCM, FCM When a worker is injured, attention naturally turns to bones, muscles, wounds, mobility, and return-to-work timelines. But for many injured workers, the most formidable barrier to recovery is not captured on diagnostic imaging. It is depression, a condition that often develops quietly after the

Source: CMSA Today I take a moment, close my eyes, inhale deeply with an audible sigh to center myself before I pick up the phone.  My senses are heightened and palms are sweaty as the phone rings when someone on the other end picks up and says, “Hello.” “Hi my name is Rebekah, I’m calling

Source: CMSA Today The problem isn’t just “not enough people.” It’s a system that churns them out. Across the U.S., long‑term care (LTC) providers—skilled nursing facilities, assisted living communities, and home‑ and community‑based services—are running into the same wall: demand for care is rising faster than the workforce that delivers it. PHI projects the direct

Source: CMSA Today Introduction by Michelle Brusio, MSN, RN, CCM Community Health Workers (CHWs) have been around for over 60 years; their roles have become more critical in addressing social needs, providing community support, and improving overall patient satisfaction by ensuring someone is listening and there to help. Crystal Ports is a Certified Community Health

Source: CMSA Today Introduction: Why Communication Must Change in Dementia Care More than 7.2 million Americans currently live with Alzheimer’s disease—a number projected to reach over 12.7 million by 2050. Communication breakdown is among the earliest and most persistent symptoms, often progressing from word-finding difficulties to impaired speech production and comprehension. Because individuals with dementia

Source: CMSA Today Whole-person case management has emerged as an essential practice paradigm in contemporary health systems to address care complexities, fragmentation of services, and widening inequities, and disparities in health outcomes. As the incidence of multiple chronic and complex conditions, behavioral health challenges, and social determinants of health (SDOH) concerns have been increasingly shaping

Source: CMSA Today Integrated Case Management (ICM) ensures patients and families receive excellent coordinated care across our health system. ICM is not limited to acute care. Integrated care touches all aspects of a patient’s care journey across the care continuum – acute, ambulatory care centers, provider offices, home, and pre- and post-acute facilities. ICM ensures