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Source: CMSA Today BY HUSSEIN M. TAHAN, PhD, RN, FAAN, FCM Professional case managers (PCMs) have been crucial to the effective delivery of healthcare services for people and communities. They have been known to add value to the person’s experience within the healthcare environment. Effectively communicating our value as PCMs is essential to demonstrating our impact

Source: CMSA Today BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND GARRY CARNEAL, JD, MA In the realm of case management, where the efficient assessment and coordination of care for high-risk and complex patients are paramount, the desire for improved technology efficiency has emerged as a solution to promote better clinical and business outcomes. This includes implementing more

Source: CMSA Today BY MICHELLE DESPRES, PT, CEAS II, REAS, CETS, AND SARAH GRACE, RN In the ever-changing landscape of healthcare, case managers play a pivotal role. They are the quarterbacks of care management—coordinating care, advocating for patients and ensuring optimal outcomes. But with the increasing complexity of cases and growing demands on their time, additional resources

Source: CMSA Today BY JANET COULTER, MSN, MS, RN, CCM, FCM Case managers play a vital role in serving the diverse populations we engage with. Despite the ever-changing landscape and challenges in healthcare, our focus remains centered on the patient. We place patients at the heart of everything we do. “The patient is the center of

Source: CMSA Today The Future of Healthcare Powered by Case Management Thank you to everyone who joined us both in-person and virtually for the CMSA Annual Conference, held June 4-7 in historic Providence, Rhode Island! It was an incredible week filled with learning, networking and fun. CMSA extends heartfelt gratitude to our exceptional volunteers, including

Source: CMSA Today By Donna Todd, MSN, RN-BC, CCM As I was thinking about leadership and case managers, the first thought that I had was, do all case managers see themselves as leaders? I hope everyone said “absolutely.” For those of you who said “no,” did you say that because you don’t have a formal

Source: CMSA Today BY MARIANNE DIMOLA A talent pipeline, by definition, is a group of pre-qualified candidates who have been screened and are considered to be a good fit for your positions. In theory, this sounds like a great idea. But in the fast-paced and ever-changing world of healthcare, is this possible? Case managers have

Source: CMSA Today BY ERIN K. CUNNINGHAM, BSN, RN, CCM Select Medical operates over 105 critical illness recovery hospitals (long-term acute care hospitals) as well as over 30 inpatient rehabilitation hospitals. The care coordination department developed a clinical advancement program for directors of case management and case managers in order to encourage professional growth, reward

Source: CMSA Today BY JENNY QUIGLEY-STICKNEY, MSN, RN, MHA, MA CCM, ACM-RN, CMAC, CPHM, FCM Many times over the last decade, I have committed to organizational leadership at the national level for the Case Management Society of America board of directors and at the local level for the Case Management Society of New England. I

Source: CMSA Today BY SABINA ZOLOTA, MS, AND CHRISTINA SANCHEZ, LCSW Trained to be skilled and qualified in their practice, clinicians are exceptionally good at treating and caring for their patients. But is being a great clinician enough to be a successful clinician leader who can thrive in the complex and ever-changing world of healthcare?