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The Imperative of Care Coordination at the Primary Care Level

Source: CMSA Today BY COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM In the complex system of healthcare, the coordination of patient care is a critical factor that determines the quality and efficiency of the services provided. The primary care level is the ideal starting point for this coordination, as it

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Articulating Your Individual Value as a Professional Case Manager

Source: CMSA Today BY HUSSEIN M. TAHAN, PhD, RN, FAAN, FCM Professional case managers (PCMs) have been crucial to the effective delivery of healthcare services for people and communities. They have been known to add value to the person’s experience within the healthcare environment. Effectively communicating our value as PCMs is essential to demonstrating our impact

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Exploring the Existence, Challenges and Potential for Artificial Intelligence in Case Management

Source: CMSA Today BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND GARRY CARNEAL, JD, MA In the realm of case management, where the efficient assessment and coordination of care for high-risk and complex patients are paramount, the desire for improved technology efficiency has emerged as a solution to promote better clinical and business outcomes. This includes implementing more

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The Future of Healthcare: Empowering Case Managers with Cutting-Edge Tools

Source: CMSA Today BY MICHELLE DESPRES, PT, CEAS II, REAS, CETS, AND SARAH GRACE, RN In the ever-changing landscape of healthcare, case managers play a pivotal role. They are the quarterbacks of care management—coordinating care, advocating for patients and ensuring optimal outcomes. But with the increasing complexity of cases and growing demands on their time, additional resources

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