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Source: CMSA Today BY MICHAEL NORDÉ, LICSW When receiving care from your provider, how important is informed consent? What if you learned that, statistically, people in your group, be it race, ethnicity, gender, gender identity or religion were not being offered informed consent? How would you feel? Most importantly, what would you do? As a member

Source: CMSA Today BY KATHY DRISCOLL, MSN, RN, NEA-BC, CCM, AND KATHRYN M. TART, EdD, MSN, RN The home setting is a vastly different environment from the hospital setting. While each space in a hospital is organized according to the needs of the patient and the treatment they receive from physicians, nurses and other staff, the home

Source: CMSA Today BY COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM, AND JANET COULTER, MSN, MS, RN, CCM, FCM Everyone has a special person who has influenced their life and professional practice model. Dr. Jean Watson is that person for both of us. Dr. Watson was the closing keynote speaker at

Source: CMSA Today BY SANDRA ZAWALSKI, MSN Ed, RN, CRRN, CCM, ABDA, MSCC When research started for this article, I made the mistake of reading “virtual” as telephonic. I could not have been more incorrect! So, let’s travel through time and look at virtual case management. First and foremost, the definition of virtual case management (VCM)

Source: CMSA Today BY COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, CMGT BC, ACM-RN, IQCI, FCM, FAACM In the complex system of healthcare, the coordination of patient care is a critical factor that determines the quality and efficiency of the services provided. The primary care level is the ideal starting point for this coordination, as it

Source: CMSA Today BY HUSSEIN M. TAHAN, PhD, RN, FAAN, FCM Professional case managers (PCMs) have been crucial to the effective delivery of healthcare services for people and communities. They have been known to add value to the person’s experience within the healthcare environment. Effectively communicating our value as PCMs is essential to demonstrating our impact

Source: CMSA Today BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND GARRY CARNEAL, JD, MA In the realm of case management, where the efficient assessment and coordination of care for high-risk and complex patients are paramount, the desire for improved technology efficiency has emerged as a solution to promote better clinical and business outcomes. This includes implementing more

Source: CMSA Today BY MICHELLE DESPRES, PT, CEAS II, REAS, CETS, AND SARAH GRACE, RN In the ever-changing landscape of healthcare, case managers play a pivotal role. They are the quarterbacks of care management—coordinating care, advocating for patients and ensuring optimal outcomes. But with the increasing complexity of cases and growing demands on their time, additional resources