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Depression: The Hidden Barrier to Recovery in Workers’ Compensation

Source: CMSA Today BY JANET COULTER, MSN, MS, RN, CCM, FCM When a worker is injured, attention naturally turns to bones, muscles, wounds, mobility, and return-to-work timelines. But for many injured workers, the most formidable barrier to recovery is not captured on diagnostic imaging. It is depression, a condition that often develops quietly after the […]

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What’s the Goal? Improving Transitions of Care Through Collaborations Between Case Managers and the Palliative Care Team

Source: CMSA Today The Essential Role of Case Managers and Palliative Care in Enhancing Patient Care Transitions In healthcare systems worldwide, case managers (CMs) and palliative care practitioners play a vital role in ensuring patients with chronic and terminal illnesses receive comprehensive, compassionate care. These professionals work closely within interdisciplinary teams to streamline patient care

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Community Health Workers: Supporting the Whole Person, Not Just the Patient

Source: CMSA Today Introduction by Michelle Brusio, MSN, RN, CCM Community Health Workers (CHWs) have been around for over 60 years; their roles have become more critical in addressing social needs, providing community support, and improving overall patient satisfaction by ensuring someone is listening and there to help. Crystal Ports is a Certified Community Health

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Effectively Communicating with Individuals Who Have Dementia: A Clinical Practice Framework for Case Managers

Source: CMSA Today Introduction: Why Communication Must Change in Dementia Care More than 7.2 million Americans currently live with Alzheimer’s disease—a number projected to reach over 12.7 million by 2050. Communication breakdown is among the earliest and most persistent symptoms, often progressing from word-finding difficulties to impaired speech production and comprehension. Because individuals with dementia

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Whole-Person Case Management Practice

Source: CMSA Today Whole-person case management has emerged as an essential practice paradigm in contemporary health systems to address care complexities, fragmentation of services, and widening inequities, and disparities in health outcomes. As the incidence of multiple chronic and complex conditions, behavioral health challenges, and social determinants of health (SDOH) concerns have been increasingly shaping

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Integrated Case Management in the Acute Hospital Setting

Source: CMSA Today Integrated Case Management (ICM) ensures patients and families receive excellent coordinated care across our health system. ICM is not limited to acute care. Integrated care touches all aspects of a patient’s care journey across the care continuum – acute, ambulatory care centers, provider offices, home, and pre- and post-acute facilities. ICM ensures

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Longevity with a Purpose: The Power of Whole Person Case Management

Source: CMSA Today Longevity stands among the greatest achievements of modern healthcare. Yet the true measure of success is not simply how long we live—but how well. Living longer is meaningful only when those added years are filled with dignity, independence, connection, and purpose. As our population ages, we are called to reimagine care—not as

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Building Tomorrow Through Case Management Excellence

Source: CMSA Today As healthcare continues to evolve, case managers are uniquely positioned to shape what comes next. The 2026 CMSA Annual Conference & Expo, taking place June 16–19, 2026, in Las Vegas, is designed with that responsibility—and opportunity—in mind. Guided by the theme Building Tomorrow Through Case Management Excellence, the conference will bring together

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