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Source: CMSA Today BY COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM, AND SANDRA ZAWALSKI, MSN, RN, CCM, CRRN, MSCC Discharge planning is a critical component of healthcare delivery, particularly for the elderly population (aged 65 years and older), who experience disproportionately high rates of hospital readmissions, adverse drug events, and functional

Source: CMSA Today BY JENNY QUIGLEY-STICKNEY, MSN, MA, MHA, CCM, ACM-RN, CMAC, CPHM, FCM WHEN IS THE RIGHT TIME TO BEGIN THE CONVERSATION ABOUT HOSPICE? Is it at the onset of chronic illness, when future care planning can still be approached with clarity and foresight? Is it when curative options have been exhausted and prognosis

Source: CMSA Today BY ELLEN FINK-SAMNICK, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM Case managers strive to provide quality-driven intervention to patients living with serious, life-limiting, and terminal conditions. These patients frequently face complex treatment choices that involve weighing the potential benefits of interventions against their impact on comfort, independence, and overall quality of

Source: CMSA Today BY PRESIDENT-ELECT JENNY QUIGLEY-STICKNEY, MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM, FCM April marks CMSA Foundation Month 2026, a time to recognize the vital role of the Case Management Society of America (CMSA) Foundation in advancing research, education, and innovation in the case management practice. It is also an opportunity to

Source: CMSA Today BY STEPHANIE BERKNER, LCSW, CDP Social workers are routinely faced with ethical challenges that require a balance of compassion, impartiality, and clinical judgment to properly navigate. Patient and family conflict is a common issue within medical case management settings. Complex family dynamics can often test boundaries and push unrealistic expectations and demands upon

Source: CMSA Today BY WIARA JACKSON, MSW, LCSW, CCM Social workers are often celebrated for their front-line efforts in supporting individuals and families through challenging times. Yet, beneath the surface of their recognized duties lies a vast landscape of invisible labor, vital work that is rarely acknowledged, but crucial to the well-being of clients and communities.

Source: CMSA Today BY JANET COULTER, MSN, MS, RN, CCM, FCM, RIT AND MARYANN OTT, BSN, RN, CCM, CPC Behind every worker’s compensation claim is a human story, one that often begins with uncertainty, pain, and disruption. For the injured worker, the experience can be overwhelming. There are medical decisions to navigate, employment concerns to address, and

Source: CMSA Today BY BONNIE BOOMSMA, RN, BSN, BSW, CCM, CMSRN AND JENNIFER BOONE, LCSW Claire is a typically developing seven-year-old who spends her summer evenings chasing fireflies and carefully collecting them in a glass jar. Her days are filled with swimming in the lake, timing how long she can hold her breath underwater, and exploring the