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Source: CMSA Today BY TIFFANY FERGUSON, LMSW, CMAC, ACM, LISA SIMMONS- FIELDS, DNP, MSA, RN, CCM, CPHQ, FCM, AND THERESA LITZINGER, MSN, RN, CCM As artificial intelligence (AI) becomes more deeply embedded in healthcare, the case management profession stands at a crossroads: Will AI be a powerful ally in improving care coordination, or a disruptive […]

Source: CMSA Today BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Let’s face it—healthcare today is swimming in tech jargon. We hear words like predictive analytics, AI, NLP and interoperability tossed around in meetings, vendor demos and webinars. Sometimes, it feels like we’re expected to be both clinical experts and

Source: CMSA Today BY MARY BETH NEWMAN, MSN, RN, CMGT-BC, CCM, FCM It is widely recognized that the rapid advancement of artificial intelligence (AI) and digital technologies in healthcare is transforming how care is delivered, coordinated and experienced. For this reason, professional case management stands at a pivotal moment. Why? Because this new era of

Source: CMSA Today BY JENNY QUIGLEY-STICKNEY, RN, MSN, MHA, MA, CCM, ACM.RN, CMAC, CPHM, FCM The early years of CMSA For 35 years, the Case Management Society of America (CMSA) has been a cornerstone of professional case management, advocating for professionals in the field and adapting to the evolving healthcare landscape. Since its inception in

Source: CMSA Today BY MICHAEL GARRETT, MS, CCM, DR. ELLEN FINK-SAMNICK, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM, AND DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM RN, IQCI, FCM, FAACM As the healthcare landscape continue s to evolve, the role of case managers in ensuring equitable, patient-centered care becomes even more critical. The Case

Source: CMSA Today The transplant journey is a profound experience that touches the lives of patients, families and healthcare professionals alike. Case managers often play a pivotal role in guiding individuals through the complexities of transplantation. This article explores the firsthand perspectives of case managers who have experienced transplantation as recipients, donors, caregivers or family

Source: CMSA Today BY CHRISTINE MCNAMARA, LCSW, AND ALYSSA HADERS, MSHAN, BA, CCM Community health workers (CHWs) are the unsung heroes of public health, deeply embedded in the communities they serve. CHWs are diverse and dynamic, spanning a variety of healthcare settings such as within managed care organizations, medical provider centers, and non-profit community-based organizations. Each CHW

Source: CMSA Today BY MARY BETH NEWMAN, MSN, RN, CMGT-BC, CCM, FCM Emerging technologies, particularly artificial intelligence (AI), are reshaping how healthcare is delivered, coordinated and experienced. We are living in a new era of intelligent technology—where AI-driven tools, predictive analytics and virtual care platforms are becoming integral to healthcare. This technology is significantly impacting the