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Source: CMSA Today Introduction by Michelle Brusio, MSN, RN, CCM Community Health Workers (CHWs) have been around for over 60 years; their roles have become more critical in addressing social needs, providing community support, and improving overall patient satisfaction by ensuring someone is listening and there to help. Crystal Ports is a Certified Community Health

Source: CMSA Today Introduction: Why Communication Must Change in Dementia Care More than 7.2 million Americans currently live with Alzheimer’s disease—a number projected to reach over 12.7 million by 2050. Communication breakdown is among the earliest and most persistent symptoms, often progressing from word-finding difficulties to impaired speech production and comprehension. Because individuals with dementia

Source: CMSA Today Whole-person case management has emerged as an essential practice paradigm in contemporary health systems to address care complexities, fragmentation of services, and widening inequities, and disparities in health outcomes. As the incidence of multiple chronic and complex conditions, behavioral health challenges, and social determinants of health (SDOH) concerns have been increasingly shaping

Source: CMSA Today Integrated Case Management (ICM) ensures patients and families receive excellent coordinated care across our health system. ICM is not limited to acute care. Integrated care touches all aspects of a patient’s care journey across the care continuum – acute, ambulatory care centers, provider offices, home, and pre- and post-acute facilities. ICM ensures

Source: CMSA Today Longevity stands among the greatest achievements of modern healthcare. Yet the true measure of success is not simply how long we live—but how well. Living longer is meaningful only when those added years are filled with dignity, independence, connection, and purpose. As our population ages, we are called to reimagine care—not as

Source: CMSA Today BY MINDY OWEN, RN, CRRN, CCM, FCM When I reflect on the time CMSA was more of an idea than reality, it reminds me of the small group of us who were passionate, energetic, hopeful, and inspired to bring forward the practice of case management. We knew for it to be successful we wanted

Source: CMSA Today BY ELAINE BRUNER, MSN, RN, CMGT-BC, FCM INTRODUCTION Seamless, smooth transitions of care are imperative in case management practice. The professional case manager recognizes that other providers, organizations, and stakeholders engage with clients and their support network. This may include multiple medical specialties, post-acute providers, payers, and a myriad of other key individuals

Source: CMSA Today BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM; DR. ELLEN FINK-SAMNICK, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM; AND DR. LISA PARKER-WILLIAMS, DNP, RN, MBA, CCM Professional case managers stand at the critical crossroads of healthcare coordination, advocacy, and outcomes. Yet, despite their indispensable role in ensuring seamless transitions

Source: CMSA Today BY JANET COULTER, MSN, MS, RN, CCM, FCM INTRODUCTION Pregnancy is a time of hope and anticipation. For some women, however, it can also bring unexpected and life-threatening complications. These complications need immediate recognition, coordinated interventions, and compassionate care. Complications can range from the persistent itching of Intrahepatic cholestasis or severe nausea and