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Source: CMSA Today Thank you to everyone who joined us—both in person and virtually—for the 2025 CMSA Annual Conference & Expo, held June 23-27 in vibrant Dallas, Texas! This year’s conference was especially meaningful as we celebrated 35 incredible years of case management excellence. CMSA extends heartfelt gratitude to our exceptional volunteers for their dedication […]

Source: CMSA Today BY LORI TANNER, MSN, RN, CCM, AND AMANDA HAWTHORNE, MSW, LCSW, QS In the heart of our rural community, where healthcare resources are limited and substance use disorder continues to devastate lives, our hospital’s medications for opioid use disorder (MOUD) clinic has become a beacon of hope. As a registered nurse case

Source: CMSA Today BY PEGGY A. ROSSI, BSN, MPA, RN, PHN As changes in healthcare occur, including increased costs, a lack of resources to meet patient needs and the influx of the silver tsunami population requiring complex care, which further strains our already dwindling healthcare resources, the stage is set for workplace violence (WPV). Consequently,

Source: CMSA Today BY DR. HEAVEN PROVO, MBA, DNP, RN, CCM, PHNA-BC, NE-BC, LNFA, CAHIMS, FCM For some time, healthcare has been familiar with deep learning as a frontier for AI. Deep learning has been successful in a wide variety of applications, such as natural language processing and speech recognition. Artificial intelligence (AI) is reshaping

Source: CMSA Today BY TIFFANY FERGUSON, LMSW, CMAC, ACM, LISA SIMMONS- FIELDS, DNP, MSA, RN, CCM, CPHQ, FCM, AND THERESA LITZINGER, MSN, RN, CCM As artificial intelligence (AI) becomes more deeply embedded in healthcare, the case management profession stands at a crossroads: Will AI be a powerful ally in improving care coordination, or a disruptive

Source: CMSA Today BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM Let’s face it—healthcare today is swimming in tech jargon. We hear words like predictive analytics, AI, NLP and interoperability tossed around in meetings, vendor demos and webinars. Sometimes, it feels like we’re expected to be both clinical experts and

Source: CMSA Today BY MARY BETH NEWMAN, MSN, RN, CMGT-BC, CCM, FCM It is widely recognized that the rapid advancement of artificial intelligence (AI) and digital technologies in healthcare is transforming how care is delivered, coordinated and experienced. For this reason, professional case management stands at a pivotal moment. Why? Because this new era of

Source: CMSA Today BY JENNY QUIGLEY-STICKNEY, RN, MSN, MHA, MA, CCM, ACM.RN, CMAC, CPHM, FCM The early years of CMSA For 35 years, the Case Management Society of America (CMSA) has been a cornerstone of professional case management, advocating for professionals in the field and adapting to the evolving healthcare landscape. Since its inception in

Source: CMSA Today BY MICHAEL GARRETT, MS, CCM, DR. ELLEN FINK-SAMNICK, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM, AND DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM RN, IQCI, FCM, FAACM As the healthcare landscape continue s to evolve, the role of case managers in ensuring equitable, patient-centered care becomes even more critical. The Case